Car shipping questions, answered.

From what carriers were paid in the last 90 days to move cars like yours on your lane. Road miles, the number of trucks on the lane that week, your car's size, whether it runs, open or enclosed, and the season all move it.

The route as two cities or ZIPs, the car's year, make and model, whether it runs, and the first day it can go. Then your name, phone and email, and the price opens with open and enclosed side by side.

Because your lane has too little recent carrier data for one number we would stand behind, and the price screen says so. Busy lanes show a single price.

Open suits most cars and costs less. Enclosed keeps out weather and road grit, and is the usual choice for classic, luxury and low cars. Your price screen shows both.

Motorcycles, RVs, boats, and moves to or from Hawaii and Alaska. Instant prices cover cars on road moves within the lower 48, and a coordinator prices everything else and emails you.

Usually 6 to 9 days on the truck coast to coast, at about 400 to 500 miles a day once the car is loaded. Before that, a carrier on your lane needs space, which takes 1 to 5 days on most lanes. The price screen shows a realistic pickup window before you book.

From your price screen. Add the pickup and delivery addresses and contacts and the car's condition, read and sign the transport agreement online, then save a card. It takes about 5 minutes.

It is the set of terms every Trustline customer signs. Trustline is the broker, and the carrier is responsible for the car in transit. Personal items go in the trunk only, up to 200 lb. The car carries no more than half a tank of fuel. Claims go in writing within 15 days of delivery. The full text is on the transport agreement page, open to read before you book.

Two, both at booking. A guaranteed pickup date, $200, means the carrier picks up on the pickup date you choose, or the $200 goes back on your card. It covers pickup, not delivery. Expedited dispatch, $350, offers your car to carriers first and at a higher rate, so one takes it sooner. It is added to the COD to Carrier, and dates stay estimates.

Yes, and the earlier you tell us, the better. If the car is not ready when the carrier arrives, a $100 rescheduling fee applies. Cancelling within 7 days before or after the scheduled pickup carries a minimum $200 fee.

Yes, you or someone you name, at both ends. That person inspects the car with the driver and signs the bill of lading. If neither of you can be there, tell your coordinator early.

Yes. An electronic signature binds you just as a signature on paper does. The signed agreement comes to you by email and stays on your order page.

Nothing is charged when you book. Once a carrier is assigned and its details are on your order page, the Reservation is charged to the card you saved. The rest, the COD to Carrier, is paid to the driver at delivery.

In cash, certified funds, a cashier's check or a money order. Personal checks, business checks and cards are not accepted for the COD to Carrier.

Yes. The Reservation is paid by credit card and includes a 4% processing fee, under section 5 of the agreement.

The agreement names each one. A car booked as running that does not run at pickup, or stops running in transit, adds $150, paid at delivery. A car not ready at pickup adds $100 to reschedule. Cancelling within 7 days before or after the scheduled pickup carries a minimum $200 fee. A car that leaks fluids, has mechanical issues or has loose parts can face extra fees or be refused.

Only to Trustline's own accounts, through your booking page. If anyone asks you to pay somewhere else, call (689) 304-8687 before you pay anything.

Your price screen shows a realistic pickup window for your lane before you book, and once a carrier is assigned, your order page shows the dates it gives. Weather and the road can move them. Only the guaranteed pickup date option fixes the day.

Leave no more than half a tank of fuel, and take out anything loose or valuable. Photograph the car yourself, inside and out. Have it ready at the pickup address, because a car that is not ready carries a $100 rescheduling fee.

Up to 200 lb of personal belongings, in the trunk only, and nothing heavy or hazardous. They are not covered by the carrier's cargo insurance. Cars going to or from Hawaii and Alaska must be empty apart from factory-installed equipment.

Yes, unless local rules restrict it. If a large truck cannot get into your street, the driver agrees a nearby meeting spot with you when they call ahead.

On your order page, which shows each status change with its time, the carrier and driver, the inspection photos, the bill of lading, and the truck's last position while the driver's app is sharing. An email also goes out at every change.

Walk around the car with the driver and compare it with the pickup photos. Write any new damage on the bill of lading before the driver leaves, then sign it and pay the COD to Carrier.

Write the damage on the bill of lading and photograph it before the driver leaves, because damage not noted at delivery cannot be claimed later. Then send the claim in writing within 15 days of delivery. It goes to the carrier and its insurer, and we give you the carrier's name, registration numbers and insurance details to make it.

The claim is made against the carrier and its insurer. The agreement sets carrier cargo cover at $100,000 to $250,000 per load. Trustline is the broker and not a party to the claim.

Two. The damage goes on the bill of lading at delivery, before the driver leaves, and the claim goes in writing within 15 days of delivery.

It is worth checking your own auto policy, or buying transit cover, before the move. Carrier insurance can have exclusions, deductibles or gaps.

By email to info@trustlinecarriers.com, or by mail to Trustline Carriers LLC, Attn: Claims and Legal Notices, 14199 Lanikai Beach Dr, Orlando, FL 32827. An emailed notice counts once we confirm receipt in writing.

Yes. Say so when you get the price, so a carrier with a winch is assigned and your price includes it. A car booked as running that turns out not to run adds $150, paid at delivery.

Yes. Each one is priced by hand, since the size, trailer and loading differ, and a coordinator emails you the price.

Yes. A carrier takes the car to a West Coast port, and a scheduled vessel carries it to the island, all on one order. The tank should be a quarter full or less, and the car must be empty apart from factory-installed equipment. A coordinator prices both legs.

Yes, either by road the whole way, or by truck to a port in Washington and by ship to Anchorage. The start, the end and the season decide which. The tank should be a quarter full or less, and a coordinator prices the move.

Yes. Send us the lot number and buyer number, and the carrier collects the car from the lot.

Choose enclosed on the price screen. The covered trailer keeps out weather and road grit, and most load by lift gate or low ramps.